All Systems Operational

About This Site

This status page describes the current operational status of Meteor and Galaxy systems.

Note that some aspects of Meteor and Galaxy depend on third-party systems which may have their own outages. While we try to update this page when we learn about outages in systems that we depend on, the status pages for the other system may be updated more quickly. These include:

• Auto-renewing SSL certificates are provided by Let's Encrypt: https://letsencrypt.status.io/
• Support requests are provided by ZenDesk: enter "meteor.zendesk.com" at https://status.zendesk.com/

Galaxy infrastructure Operational
Galaxy management interface Operational
Meteor Developer Accounts server Operational
Meteor package server Operational
Galaxy EU Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing an infrastructure upgrade in the AP cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.

Additionally, we will be enabling IP Whitelisting support for apps in this cluster for the first time. After the upgrade, we will publish the IP Whitelisting IPs for the AP cluster, which will be available to Galaxy Pro apps only.
Posted on May 6, 14:31 PDT
We will be performing an infrastructure upgrade in the EU cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.

Additionally, we will be disabling IP Whitelisting support for apps that do not use Galaxy Pro, as described in https://blog.meteor.com/introducing-galaxy-professional-built-in-apm-5e063839a4aa . After this upgrade, any apps that have not enabled Galaxy Pro and kept IP Whitelisting enabled in their Settings panel will no longer send outgoing messages from the IP Whitelisting IPs. If you have configured your database or other service to only accept connections from the Galaxy Whitelisting IPs, your app will no longer be able to reach the service after this date unless you have enabled Galaxy Pro and kept IP Whitelisting enabled. If you have any questions about this change, please contact support.
Posted on May 6, 14:28 PDT
We will be performing an infrastructure upgrade in the US cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.

Additionally, we will be disabling IP Whitelisting support for apps that do not use Galaxy Pro, as described in https://blog.meteor.com/introducing-galaxy-professional-built-in-apm-5e063839a4aa . After this upgrade, any apps that have not enabled Galaxy Pro and kept IP Whitelisting enabled in their Settings panel will no longer send outgoing messages from the IP Whitelisting IPs. If you have configured your database or other service to only accept connections from the Galaxy Whitelisting IPs, your app will no longer be able to reach the service after this date unless you have enabled Galaxy Pro and kept IP Whitelisting enabled. If you have any questions about this change, please contact support.
Posted on May 6, 14:28 PDT
Past Incidents
May 23, 2017

No incidents reported today.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - LetsEncrypt has reported that their issue is resolved, and our monitoring agrees.
May 19, 16:18 PDT
Monitoring - Due to an ongoing incident with letsencrypt.org, it is currently impossible to get automatic certificates through the app settings page. Existing certificates are not affected as renewed significantly before expiration. https://letsencrypt.status.io/ for detailed updates.
May 19, 03:25 PDT
May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017
Resolved - All clusters are now updated to a base image which pins the newest version of npm which is not incompatible with v0.10. Note that it will still print a message in the build process saying that v0.10 is not supported, but it should avoid the bug that some users encountered this morning.

Deploys with versions of Meteor prior to 1.4 should now succeed. We encourage our users to upgrade to Meteor 1.4 and enjoy the experience of its updated Node.js platform.
May 16, 11:28 PDT
Identified - We have verified that pinning npm@v4.5.0 will resolve this issue. We will deploy an updated base image.
May 16, 10:41 PDT
Investigating - The default Galaxy build process runs using the newest version of npm, and a newly released npm version does not support the old versions of Node used by versions of Meteor older than 1.4.

This only affects new deploys; containers for successfully built versions can still start.

We are working to fix the build process. Affected apps can also upgrade their version of Meteor.
May 16, 10:24 PDT
May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017
Completed - The US infrastructure upgrade is now complete. Galaxy scheduled maintenance has concluded for all regions.
May 11, 02:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 18:00 PDT
Scheduled - We will be performing an infrastructure upgrade in the US cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.
May 5, 22:26 PDT
May 10, 2017
Completed - The EU infrastructure upgrade is complete. The US upgrade will proceed as scheduled.
May 10, 15:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 13:00 PDT
Scheduled - We will be performing an infrastructure upgrade in the EU cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.
May 5, 22:29 PDT
Completed - The AP infrastructure upgrade is complete. EU and US upgrades will proceed as scheduled.
May 10, 10:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:00 PDT
Scheduled - We will be performing an infrastructure upgrade in the AP cluster at this time. App containers will be restarted and user connections will reconnect. If the current built version of your app is currently crashing, this upgrade will not restart containers that may have been running at an older version.
May 5, 22:28 PDT
May 9, 2017

No incidents reported.