Exporting logs from apps deployed to Galaxy is temporarily unavailable

Incident Report for Meteor Cloud

Resolved

This incident has been resolved.

Posted Jul 01, 2022 - 19:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 01, 2022 - 19:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 01, 2022 - 19:00 EDT

Investigating

We are currently working on an issue on the Galaxy that is blocking the export of logs.

We are very sorry for the incident and we are working as fast as we can to fix this as soon as possible.

Posted Jul 01, 2022 - 13:21 EDT

This incident affected: Galaxy US infrastructure, Galaxy EU Infrastructure, and Galaxy AP Infrastructure.