Downtime in Europe region
Incident Report for Meteor Cloud
Resolved
After implementing security measures, we mitigated most attacks. While our Europe region remained stable during this monitoring period, we can consider this matter completely resolved.
Posted Nov 19, 2024 - 09:22 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 04, 2024 - 07:28 EST
Update
We are still collecting some more information and monitoring it.
Posted Nov 01, 2024 - 12:02 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 30, 2024 - 10:42 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 25, 2024 - 15:52 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 24, 2024 - 10:36 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 24, 2024 - 08:51 EDT
Monitoring
Dear Customers,

We recently experienced a major DDoS attack that hit our systems with over 53 million malicious requests within a short period, causing a brief outage in our Galaxy Europe region today, from 12 AM to 12:30 am GMT. Our team has identified the issue and are actively working on it. We stabilized for now.

We apologize for any inconvenience this may have caused and appreciate your understanding.

Thank you for your continued support.

Best regards,
Meteor Team.
Posted Oct 24, 2024 - 08:50 EDT
This incident affected: Galaxy EU Infrastructure.