Connectivity issues in the US cluster

Incident Report for Meteor Cloud

Resolved

The AWS issue is resolved. We do not know of any direct user impact of this issue.

Posted May 31, 2018 - 19:40 EDT

Monitoring

So far, we have identified one failed machine which seems related to the AWS issue. We are not seeing any other current issues. Please contact support@meteor.com if you are experiencing other issues in your apps.

Posted May 31, 2018 - 18:57 EDT

Investigating

We are experiencing some issues with some of our app machines in the US region. We believe these are rooted in connectivity issues in AWS. We are migrating to other availability zones. See http://status.aws.amazon.com/ for other details.

Posted May 31, 2018 - 18:48 EDT

This incident affected: Galaxy US infrastructure.