EU-west logging issues

Incident Report for Meteor Cloud

Resolved

We fixed a misconfiguration that made logs take too long to catch up when they get far behind, and log forwarding is now caught up in EU for all apps.

Posted Jul 12, 2017 - 19:10 EDT

Update

We are continuing to stream old logs from this period to our log servers.

Posted Jul 12, 2017 - 15:59 EDT

Identified

We are starting to restart log forwarding. Old logs from the outage period should start to appear in the log interface.

Posted Jul 12, 2017 - 13:59 EDT

Update

We are working to repair the EU logs cluster. New logs from apps may not appear during this process, but should be buffered and appear when we finish.

Posted Jul 12, 2017 - 13:12 EDT

Investigating

We are investigating potential issues with log delivery in the EU-West cluster.

Posted Jul 12, 2017 - 12:26 EDT